Please take a few minutes to review the Terms and Conditions. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and be bound by them. Emma and Eva reserve the right to update these Terms and Conditions without any prior notice. We encourage you to review the Terms and Conditions whenever you purchase our products.
If you place an order on the internet or over the phone with us, by giving us your credit card, you automatically agree and are bound to all the Terms and Conditions of Emma and Eva Jewelry referred to as Emma and Eva.
We present our website content “as is” and make no claims as to its accuracy, either expressed or implied. We reserve the right to amend errors, or to update product information at any time, without prior notice.
All purchases must be paid in full at the time the order is placed regardless of the shipping time.
If you are not completely satisfied with your purchase, it may be exchanged for a credit or refund within 15 days from the date of the receipt of your purchase. The item must be unworn, returned with the tag still on it, in its original packaging and accompanied by the original packing slip or sales order number. No returns are accepted after 15 days from when you receive.
Shipping on all returned items is non-refundable. All sales are final. Please review our Return Policy for more details.
Product warranties are provided by the manufacturer and are generally limited to defects in materials and craftsmanship. The manufacturer's warranty begins when the merchandise is delivered. Emma and Eva provide no warranties, either expressed or implied, including but not limited to, implied warranties of fitness for a particular purpose. All such warranties are expressly and specifically disclaimed. Emma and Eva shall not be responsible for any indirect, special or consequential damages. While the manufacturer will repair items due to defects in materials and craftsmanship, the customers will be responsible for the delivery fee if the item is replaced or repaired. The delivery fee on repaired item is the customer's responsibility and must be paid in advance.
In the event of any glitz in our system that calculate the incorrect discount or promo, or that any of our items are listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Emma and Eva shall have the right to refuse or cancel any order placed for product(s) listed at the incorrect price. Emma and Eva shall have the right to refuse or cancel any such order whether or not the order has been confirmed and charged on your credit card. If your credit card has already been charged for the purchase and your order is cancelled, Emma and Eva shall immediately issue a credit to your credit card account in the amount of the original charge for the order or item(s) not shipped.